Shipping policy

Shipping Policy

Last Updated: September 19, 2026

Thank you for shopping with us! We want to make sure your order gets to you safely and that you know what to expect when it comes to shipping.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please note that processing times may take longer during holidays, sales, product launches, or periods of high order volume.

Shipping Times

Estimated delivery times are:

  • United States: 7–15 business days
  • Canada: 10–20 business days
  • International: 10–25 business days

These are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, customs processing, weather, and other circumstances outside of our control.

Tracking Your Order

Once your order has shipped, you will receive tracking information by email.

Please allow 2–5 business days for tracking information to update after your order has been shipped.

You can also use our Track Order page to check the status of your shipment.

Please be on the lookout for your order once tracking shows that your package is out for delivery.

Delivery times may vary depending on your local carrier and circumstances outside of our control.

Shipping Address

Please make sure your shipping information is correct before completing your order.

If you entered an incorrect or incomplete address, contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Delayed or Lost Packages

While we work with shipping carriers to ensure your order arrives safely, we cannot guarantee delivery dates or control delays caused by shipping carriers, customs, weather, or other circumstances outside our control.

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your local delivery carrier before contacting us.

If you believe your package has been lost in transit, please contact us at [Duelblanket@yahoo.com] and include your order number.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other fees depending on the destination country.

Any customs duties, import taxes, or additional fees charged by your country's customs authority are the responsibility of the customer.

Shipping Questions

If you have any questions about your order or shipping, please contact us at:

Email: [Duelblanket@yahoo.com]

Please include your order number when contacting us so we can assist you as quickly as possible.

Thank you for supporting our store!